About Us

Stens Parts Outlet

Who is StensPartsOutlet.com?

StensPartsOutlet.com is a Division of American Pride Rentals & Sales in Sarasota FL.  With three generations of experience in the equipment rental and sales industry, we know the importance of keeping your fleet up and running.  Over the years we have trusted Stens replacement parts for repairing our rental equipment in our rental fleet as well as our customers.  We are to this day a proud distributor of quality Stens replacement parts.

What are your shipping charges?

Most all items in your cart ship for a flat fee of $14.00. StensPartsOutlet.com is not responsible for typographical errors or shipping charge errors. Some items may be considered Hazardous, Heavy or Oversized requiring additional shipping charges. If an error is found after your order is submitted, or the item(s) is out of stock, we will notify you at the email address given at time of purchase and cancel the order, with full refund to you.

Do you allow returns or refunds?

No returns or refunds are allowed without first contacting us for return authorization, We only accept returns for incorrect items shipped by us and Item(s) must be unused and in original, unopened packaging.  We do not accept returns for item(s) purchased in error or item(s) no longer needed.  No returns will be accepted without an RMA number, to receive an RMA number please email us at sales@StensPartsOutlet.com. Return shipping charges are not reimbursed.

Warranties & Liabilities

All items on StensPartsOutlet.com are sold “as-is” and we provide no warranties or guarantees on the items we sell.  StensPartsOutlet.com is not responsible for damages caused by item(s) purchased on this site, the inability to use his/her equipment, or any other costs incurred by a defective or incorrect part.  We do not warrant this site will be error free or uninterrupted, nor do we guarantee that the server this site is on is free of virus’ or other harmful products.  By continuing to use this site you accept all terms and conditions expressed on this site. If you do not accept the terms please do not use this site.